Legal & Policy

bet349 | Terms and Conditions

Please read these Terms and Conditions carefully before using bet349. By creating an account or placing any bet, you confirm that you have read, understood and agreed to all terms set out below.

Last Updated: June 2026
Applies to all registered players

01 Introduction

Welcome to bet349. These Terms and Conditions ("Terms") govern your use of the bet349 website, mobile application and all services provided under the bet349 brand. By accessing any part of the platform — whether to browse, register an account, make a deposit in PKR, place a bet or play a casino game — you agree to be bound by these Terms in full.

bet349 is an online gaming and sports betting platform designed specifically for players in Pakistan. The platform supports deposits and withdrawals in Pakistani Rupees (PKR) through JazzCash, Easypaisa, Raast, Bank Transfer and other supported payment methods. All game content is supplied by licensed third-party game providers including PG Soft, JILI, Pragmatic Play, Evolution Gaming, Ezugi and FC Gaming.

These Terms form a legally binding agreement between you (the player) and bet349. If you do not agree with any part of these Terms, you must not use the platform.

These Terms should be read alongside our Privacy Policy and Responsible Gaming guidelines, both of which form part of the overall agreement between you and bet349.

02 Eligibility & Age Requirements

Use of the bet349 platform is strictly restricted to individuals who meet all of the following conditions:

  • You are at least 18 years of age. bet349 does not permit anyone under the age of 18 to register an account or participate in any form of real-money gaming or betting on the platform.
  • You are accessing the platform voluntarily and for personal entertainment purposes only.
  • You are not accessing the platform from a jurisdiction where online gaming is explicitly prohibited under local law.
  • You have not previously been self-excluded or had an account suspended by bet349 for violating these Terms.
  • You are acting on your own behalf and not on behalf of any third party.

Age Verification : bet349 reserves the right to request age and identity verification documents at any time. Accounts found to belong to players under 18 will be immediately suspended and any funds handled in accordance with applicable policies.

By registering, you confirm that all information you provide is accurate and truthful, and that you meet the eligibility criteria listed above. Providing false information — including misrepresenting your age — is a serious breach of these Terms and will result in immediate account closure.

03 Account Registration

To access real-money games or place bets on bet349, you must register a personal account. Each player is permitted to hold only one account on the platform. Operating multiple accounts — whether under the same name, the same device, the same IP address or the same payment method — is strictly prohibited and will result in all associated accounts being suspended.

Account Security

You are fully responsible for maintaining the confidentiality of your username and password. bet349 will never ask you to share your password with any member of our team. If you suspect that your account has been accessed by an unauthorised party, you must notify our support team immediately via live chat or email.

Accurate Information

All registration details — including your full name, date of birth, phone number and payment information — must be accurate and kept up to date. Accounts registered with false or incomplete information may be suspended pending verification. bet349 reserves the right to verify your identity at any point and to request supporting documents such as a CNIC copy or proof of payment method ownership before processing withdrawals.

Your account is personal to you. Sharing, selling or transferring your account to another person is not permitted under any circumstances.

04 Deposits & Payments

bet349 accepts deposits exclusively in Pakistani Rupees (PKR). No currency conversion is applied at any stage. Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other supported mobile wallets. The availability of specific methods may vary depending on your location and account status.

Processing Times

JazzCash and Easypaisa deposits are typically processed instantly — funds should appear in your bet349 balance within seconds of a successful transfer confirmation on your mobile wallet app. Raast and bank transfer deposits may take slightly longer depending on your bank's processing schedule. Card deposits are generally processed within a few minutes.

Deposit Limits

Minimum and maximum deposit amounts apply and are displayed clearly in the cashier section of your account. bet349 reserves the right to adjust these limits at any time. Players are encouraged to set their own personal deposit limits through the Responsible Gaming tools available in account settings.

  • All deposits must come from a payment method registered in your own name.
  • Third-party deposits — where a payment is made from an account belonging to someone else — are not accepted and will be reversed.
  • bet349 does not charge fees on deposits, though your payment provider may apply its own transaction charges.
  • If a deposit fails to appear in your account within the expected timeframe, contact support with your transaction reference number.

05 Withdrawals

Withdrawals are processed in PKR back to the same payment method used to make the original deposit, wherever possible. bet349 aims to process withdrawal requests promptly. Standard withdrawal processing times are outlined in the cashier section of your account.

Withdrawal Requirements

Before your first withdrawal can be processed, bet349 may require you to complete identity verification. This is a standard procedure to protect your account and prevent unauthorised access to your funds. You may be asked to confirm your CNIC details or provide documentation confirming ownership of your JazzCash or Easypaisa account.

  • Withdrawals will only be sent to a payment method registered in your own name.
  • Any active bonus balance subject to wagering requirements must be cleared before a withdrawal is approved.
  • bet349 reserves the right to conduct additional checks on withdrawals that fall outside normal account activity patterns.
  • Minimum withdrawal amounts apply and are displayed in the cashier section.

If your withdrawal request is delayed beyond the stated processing window, please contact our 24/7 support team via live chat with your transaction reference. We will investigate and resolve the issue as quickly as possible.

06 Bonuses & Promotions

bet349 offers various promotions and bonuses to both new and existing players — including welcome bonuses, deposit match offers, free spins, cashback and special promotions tied to Cricket and PSL season fixtures. All bonuses are subject to the specific terms attached to each individual promotion, which are published on the Promotions page.

General Bonus Rules

  • Each player is entitled to claim a welcome bonus only once. Attempting to claim a new player bonus more than once — by registering multiple accounts — is a breach of these Terms.
  • Bonus funds are credited separately from real-money funds. Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
  • Wagering requirements, game contribution percentages and validity periods are detailed individually for each promotion.
  • bet349 reserves the right to cancel or modify any promotion at any time. Any bonus credited in error will be removed from your account.
  • Bonuses are intended for recreational use. Any systematic or professional approach to bonus clearing may be considered abuse and result in account review.

Always read the individual terms attached to each promotion before opting in. Wagering requirements and eligible games vary between offers.

07 Gameplay Rules

All games available on bet349 — including Slots, Live Casino, Fish Games, Crash titles and Sports Betting markets — are governed by the rules of the respective game supplier. These rules are accessible within each game interface. In the event of a conflict between in-game rules and these Terms, these Terms will take precedence on matters relating to accounts, payments and platform conduct.

Sports Betting

Cricket betting — including PSL fixtures, T20 internationals, ODI series and Test matches — is available through the sports section. All bets are accepted at the odds displayed at the time of placement. In-play bets are accepted subject to the availability of live markets. bet349 reserves the right to suspend any market, void a bet or apply stake limits at its discretion, particularly in cases where there is evidence of irregular activity or data feed disruption.

Casino and Live Casino

All casino games use certified Random Number Generator (RNG) systems supplied by the relevant game provider. Return-to-Player (RTP) percentages are available within each game's information panel. Live Casino rounds are recorded by the studio provider (Evolution Gaming / Ezugi) and these recordings may be used to verify disputed round outcomes.

Malfunction Policy

In the event of a game or system malfunction, all bets and pays associated with the malfunction are void. bet349 will not be held liable for losses resulting from technical errors, data feed failures or connectivity issues on the player's side.

08 Prohibited Conduct

The following activities are strictly prohibited on bet349 and will result in immediate account suspension, forfeiture of funds and potential reporting to relevant authorities:

  • Registering more than one account or assisting others to circumvent the single-account rule.
  • Using automated software, bots, scripts or any other tool to gain an unfair advantage in games or on sports markets.
  • Exploiting software errors, bugs or vulnerabilities in any game or platform feature. Any winnings derived from a known exploit will be voided.
  • Collusion with other players — particularly in Live Casino or multiplayer games — to manipulate outcomes.
  • Depositing or withdrawing funds for the purpose of money laundering or any other unlawful financial activity.
  • Placing bets on behalf of another person using that person's account, or accepting payment to place bets through your account.
  • Attempting to charge back a deposit through your bank or payment provider after using those funds on the platform.

Fraudulent activity detected on your account will result in immediate suspension. bet349 cooperates fully with any lawful investigation into suspicious financial transactions.

09 Privacy & Data

bet349 collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection, storage and use of your personal data as described in that policy.

Your data is used to operate your account, process payments, verify your identity, prevent fraud, comply with applicable obligations and communicate with you about your account and our services. bet349 does not sell your personal data to third parties for marketing purposes.

Cookies

The bet349 website uses cookies to improve the user experience, maintain session state and gather aggregate analytics data. By continuing to use the platform, you consent to the use of cookies as described in our Privacy Policy. You may adjust cookie preferences in your browser settings, though doing so may affect the functionality of certain platform features.

10 Responsible Gaming

bet349 is committed to providing a safe and enjoyable gaming environment. Gaming should always be treated as entertainment — not as a way to generate income or recover financial losses. We strongly encourage all players to set clear budgets and time limits before opening the game lobby.

The following self-management tools are available through your account settings:

  • Deposit Limits — set daily, weekly or monthly caps on how much you can deposit.
  • Session Time Reminders — receive an alert after a set period of play.
  • Self-Exclusion — temporarily or permanently suspend access to your account if you feel gaming is becoming a problem.
  • Reality Checks — periodic pop-up notifications showing your session duration and net activity.

If you are concerned about your gaming habits — or those of someone close to you — please visit our Responsible Gaming page for detailed guidance and resources. bet349 is a platform for adults 18 and over. Play within your means.

Responsible gaming is not just a policy at bet349 — it is a core value. We want every player to enjoy the platform sustainably, not to feel pressured or stressed by their gaming activity.

11 Account Suspension & Termination

bet349 reserves the right to suspend, restrict or close any account at its sole discretion, with or without prior notice, in any of the following circumstances:

  • Breach of any provision of these Terms.
  • Suspected fraudulent activity, money laundering or collusion.
  • Failure to complete identity verification within the requested timeframe.
  • Evidence that the account holder does not meet eligibility requirements.
  • Behaviour that is abusive, threatening or harassing towards support staff or other players.
  • Chargebacks initiated against bet349 without prior contact with our support team.

If your account is closed at your own request, any real-money balance (net of any bonus funds subject to unmet wagering requirements) will be returned to your registered payment method following standard verification checks. If your account is closed due to a Terms breach, bet349 may withhold funds pending investigation.

Self-Closure

Players wishing to close their own account for Responsible Gaming reasons should contact the support team via live chat or email. Self-exclusion requests are honoured promptly and permanently unless a formal reversal is requested after a mandatory cooling-off period.

12 Limitation of Liability

To the fullest extent permitted by applicable law, bet349 shall not be liable for any indirect, incidental, consequential or punitive damages arising from your use of — or inability to use — the platform. This includes but is not limited to losses resulting from:

  • Interruptions to the platform due to maintenance, technical failures or circumstances outside our reasonable control.
  • Delays or errors in deposit or withdrawal processing caused by third-party payment providers including JazzCash, Easypaisa or banking institutions.
  • Loss of data, session progress or game state due to connectivity issues on the player's side.
  • Changes to game availability or sports market offerings at the direction of game suppliers or sports data providers.

bet349's total aggregate liability in respect of any single claim by a player shall not exceed the amount of real-money funds held in that player's account at the time the claim arose.

Nothing in these Terms limits bet349's liability for matters that cannot be lawfully excluded, such as fraud or wilful misconduct by the platform itself.

13 Changes to These Terms

bet349 reserves the right to update or amend these Terms at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The revised Terms will be published on this page with an updated "Last Updated" date.

Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the platform and may request account closure by contacting our support team.

It is your responsibility to review these Terms periodically. bet349 recommends bookmarking this page and checking it whenever you receive a notification about an update.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint regarding your account, our support team is available 24 hours a day, 7 days a week.

  • Live Chat: Available directly within the platform after login — fastest response channel.
  • Email: [email protected] — for detailed queries, account disputes or document submission.

Our support team has full knowledge of PKR payment methods, Cricket and PSL betting markets, and all game types available on the platform. When contacting us about an account or payment issue, please have your registered phone number and transaction reference ready to help us resolve your query quickly.

For queries specifically related to Responsible Gaming tools — including self-exclusion, deposit limits or account closure — please visit our Responsible Gaming page or mention this directly when contacting support.


What These Terms Mean for You

A plain-English summary of the key protections and commitments built into bet349's Terms and Conditions for Pakistan players.

PKR Transactions, No Surprises

Every deposit and withdrawal on bet349 is handled entirely in Pakistani Rupees. There are no hidden conversion fees, no mid-transaction exchange rate shifts and no confusing currency arithmetic at any stage.

One Account, Fully Protected

Your account is yours alone. bet349 uses industry-standard encryption and security protocols to keep your data and funds protected. We will never ask for your password and will always verify your identity before processing your first withdrawal.

Fair and Transparent Bonuses

Every promotion on bet349 comes with clearly stated wagering requirements, eligible games and validity periods. There is no buried small print designed to make bonuses impossible to clear — all terms are published plainly on the Promotions page.

Cricket & PSL Betting Clarity

Sports betting rules — including how in-play bets are settled, how void markets are handled and what happens if a match is abandoned — are clearly defined. PSL and T20 international markets follow standard cricket betting settlement rules without ambiguity.

Responsible Gaming Tools Built In

Deposit limits, session reminders, reality checks and self-exclusion are all built into your account settings. You do not need to contact support to activate them — they are accessible at any time from within your profile.

24/7 Support, Real People

If something in these Terms is unclear, or if you have a question about your account, our support team is available around the clock via live chat and email. The team understands JazzCash and Easypaisa payment flows and can help resolve most issues the same day.


Create Your bet349 Account Today

Now that you've read the Terms, you know exactly what to expect. Register your free bet349 account in under two minutes, deposit in PKR via JazzCash or Easypaisa and start enjoying 500+ games — Cricket betting, Live Casino, Slots, Fish Games and more.

Adults 18+ only. Please set a sensible budget before you start and play within your means.


Play Responsibly on bet349

Gaming is meant to be fun. Before you open the lobby, set yourself a clear budget and a session time limit — and stick to both. Only adults aged 18 and over may play. If you ever feel like gaming is becoming stressful or you're spending more than planned, take a break and use the self-management tools in your account settings.